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Telecare
Exceptional Customer Service Over The Phone
Fun to listen to, powerful impact, this audio cassette program reveals
how to take great care of your customers
while taking great care of yourself. Content
includes: dealing with cultural differences,
how to put people on hold with irritating
them, magic words for calming hotheads,
the 8-Step Path To Successful Phone Sales,
and How To Inspire Superior Performance
From Your Team. 4 cassettes, 4 hours
Your price is only $49.95
plus S&H
Bulk discounts available.
Use contact form to inquire about the 7 volume video series. Perfect for call centers! |
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