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Telecare Exceptional Customer Service Over The Phone

Fun to listen to, powerful impact, this audio cassette program reveals how to take great care of your customers while taking great care of yourself. Content includes: dealing with cultural differences, how to put people on hold with irritating them, magic words for calming hotheads, the 8-Step Path To Successful Phone Sales, and How To Inspire Superior Performance From Your Team. 4 cassettes, 4 hours

Your price is only $49.95 plus S&H
Bulk discounts available. Use contact form to inquire about the 7 volume video series. Perfect for call centers!
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