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Dealing
with Difficult People Handbook: 24 Lessons
for Bringing Out The Best In Everyone
From the McGraw-Hill Mighty Manager series,
this handbook is the perfect resource to
have on your desk. Two pages per strategy
to make it simple for you to handle all
ten of the difficult behaviors: Tanks, Snipers,
Grenades, Whiners, Know it Alls, Think They
Know it Alls, Yes people, No people, Maybe
people, Nothing people. Priced so everyone
in the team can have one.
108 pages hardcover.
$12.95
plus S&H, w/ autograph.
Bulk discounts available.
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