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Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer

Hardcover manual for Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer. No Customer Service training is complete without a copy of this easy-to-read-and-apply book. It is an elegant addition to your attendance package and a reminder that service is the key to a great organization.

Retail price: $18.95 plus S&H
Bulk Price:  
50 - 100 copies, $12.00 each.  
101 - 500 copies, $11.00 each.  
501 copies or more, $10.00 each.
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